Legal

    Privacy policy

    We are committed to protecting your privacy and keeping your personal information secure

    Last updated: June 2026

    Information We Collect

    • Contact information (name, email, phone number) when you submit inquiries or request quotes
    • Information you submit through lead forms in our advertisements on Meta platforms (Facebook and Instagram), collected via Meta's lead tools and transferred to us
    • Technical data such as IP address, browser type, and device information for website analytics
    • Usage data including pages visited, time spent on site, and navigation patterns
    • Communication records when you contact us via phone, email, or contact forms
    • Providing your information is voluntary and not required by law, but it is necessary for us to handle your inquiry and provide our services

    How We Use Your Data

    • Responding to your inquiries about solar installations and renewable energy services
    • Contacting you for marketing follow-up (phone, SMS, or email) with offers and to advance your request, subject to your consent and applicable anti-spam law
    • Preparing personalized quotes and proposals for your energy projects
    • Improving our website functionality and user experience
    • Sending relevant updates about your project status (with your consent)
    • Complying with legal obligations and regulatory requirements

    Data Protection

    • We implement industry-standard encryption (SSL/TLS) for all data transmissions
    • Personal data is stored on secure servers with restricted access
    • We act in accordance with the Israeli Privacy Protection Law (1981), including Amendment 13 effective August 2025, and related regulations
    • Access to personal data is limited to authorized personnel on a need-to-know basis

    Data Retention

    • We retain personal data for as long as necessary for the purposes it was collected, including providing services, responding to inquiries, and meeting legal obligations
    • Marketing lead data is kept until you ask to be removed or to have your data deleted, and at most for the period required by law
    • At the end of the retention period, data is deleted or anonymized

    Third-Party Sharing

    • Meta platforms (Facebook and Instagram) when you use our lead forms; Meta's use of your data is governed by Meta's own privacy policy
    • Installation partners who assist with solar panel and system installations
    • Financial institutions for processing payments and financing applications
    • Government authorities when required by law (permits, regulations)
    • Analytics providers to help us understand website usage (anonymized data)
    • We never sell your personal information to third parties

    Your Rights

    • Access: Request a copy of the personal data we hold about you
    • Correction: Request correction of inaccurate or incomplete data
    • Deletion: Request deletion of your personal data (subject to legal requirements)
    • Objection: Object to certain processing of your personal data
    • To exercise these rights, contact us at elad@menivenergy.com

    Privacy Questions?

    For any privacy-related questions or requests, please contact us

    elad@menivenergy.com