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High / TransmissionPublished: 18 January 20251 min read

Competitive Supply Reform – From License to Execution

What suppliers need to win in a more open supply market.

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Competitive Supply Reform – From License to Execution

Call 01/2025 requires bi-monthly reporting of three KPIs: average switching days, service tickets unresolved after 48 hours, and invoice error rate.

Exceed 5 days or 2% errors and you trigger a deep-dive review plus potential fines, so CRM, meter, and billing systems must align.

Automate onboarding/retention to stay within the thresholds.

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